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(Last update: November 04, 2014)

Terms and Conditions of Use Orange Sky Golden Harvest Entertainment Co Ltd (“the Company”) respects personal data and is committed to fully implementing and complying with the data protection principles and all relevant provisions of the Personal Data (Privacy) Ordinance ("the Ordinance"). This Policy is applicable to the members of GH Moviegoer, GH Moviegoer Plus, skywalker and any other memberships established, owned and controlled by the Company from time to time (“Member(s)”) as well as any other persons that their Personal Data (as defined below) is collected, by whatever means, used and held by the Company.

  1. Kinds of Personal Data Collected, Used and Held Only Members’ name, gender, date of birth, email address, telephone number, credit card details, Member’s bonus record, as well as transaction records (collectively “Personal Data”) will be collected, used and held by the Company.
  2. Main Purposes of collecting and retaining Personal Data You may provide us with your Personal Data at your own will. Should you be under the age of 18, please consult your parents or guardians before providing your Personal Data. You hereby agree that, if we are unable to obtain such data that specifies as “Compulsory Items”, the requested services, products, gifts, privileges or information etc cannot be provided.
  3. The main purposes of collecting and retaining Personal Data are as follows: Payments: Credit card information will only be used if and when paying for tickets and other products through website or mobile Apps owned or controlled by the Company; Member Account and Activity Handling: Registration for membership; identity verification; statement; bonus input; gift redemption; purchase and activity contact etc.; date of birth as the initial password to access a new Member’s account that membership is registered offline, and maybe for giving out birthday privileges or gifts; Handling of Personal Data Requests: Verification of identity for handling requests of access, correction and erasure of Personal Data; Statistics: Carry out statistics and data analysis, such reports will contain only anonymous data for the Company’s clients' reference as well as improving our service and product quality;
    Direct Promotions and Marketing: Only after obtaining your consent, the Company may send or contact you from time to time to share promotional or marketing information, promotional and marketing subjects shall include our film introduction, cinema activities, Members’ privilege and gifts; also business partners’ services and products: travel, banking and finance, beauty and cosmetics, property and shopping mall, entertainment, sports, music, gaming, transportation, automobile, household, fashion & clothing, retail, dining, food, beverage, insurance, gambling, education, health and well-being, drugs, culture & arts, environmental protection, charity, book and magazines, social networking, technology & e-commerce, mobile applications, mobile payment, cloud services, media and consumer products and services.
  4. Retention of Members’ Personal Data  The forms, completed for offline registration, with personal identifiable data and any copies thereof will be destroyed within 2 years after received from Members. If you desire to erase your Personal Data from our electronic Members’ and/or contact databases after expiry of your membership, please let us know.
  5. Accuracy and Change of Members’ Personal Data  In order to ensure the correctness of the Members’ Personal Data, particularly contact details, retained by the Company, you may receive our request of confirmation or verification. Please feel free to contact us for correction or change of Personal Data or opt-out from receiving future direct promotional and marketing information. This service is free of charge.
  6. Access to Members’ Personal Data You are welcome to contact us for requesting access to a copy of your Personal Data maintained by the Company. We will only handle such requests made by you in person. This service is free of charge.
    Personal Data Handling and Security Measures
    Your Personal Data collected and maintained by the Company may be transferred to certain professional services companies in Hong Kong for processing on our behalf, or accessed by these companies for facilitating our services. These professional services may include but not limited to ticketing system operation, membership card services, website management, system development and maintenance etc.
    We have established in place security measures and monitoring procedures to prevent unauthorized or accidental access, processing, erasure, loss or use of the data, and will monitor and ensure services companies to take the same security measures. All personnel that may access to the data will be ensured complying with the requirements of data protection.

    Our security measures are listed below:
    (1)The services companies shall not keep any Personal Data transferred to them longer than is necessary for processing of the data.
    (2) Controls on password complexity, re-tries or resets are implemented to prevent passwords from being compromised.
    (3) Advanced encryption technology is used to protect the safety of Personal Data (including names, email addresses, telephone numbers, credit card information and purchase records) during transmission. Our SecureSocketLayer (SSL) system will prevent your Personal Data being transmitted from unauthorized interception or access by third parties.
    (4)Standalone server(s) with properly configured firewall are used to store Personal Data.
    (5)Only the personnel that have been trained with the strict privacy guidelines and procedures are authorized to access or handle your Personal Data. Such personnel are accountable for non-compliance with the related obligations.
    (6)The security system will be reviewed regularly.
    Apart from the professional services companies and statutory requirements, we will not transfer or disclose any of your Personal Data to any other parties.
  7. Limitation of Liability  The Company has implemented all reasonably practicable procedures, measures and steps to safeguard the security of your Personal Data. However, no method of transmission over the internet, or method of electronic storage, is totally secure. We cannot guarantee its absolute security. Unless there is proved gross negligence, we shall not accept any liabilities therefore. Our liabilities, if any, shall only limit and subject to the scopes set out in the terms and conditions of this Policy, GH Moviegoer, GH Moviegoer Plus, skywalker, GH cinemas and the sky website/mobile Apps services owned or controlled by the Company respectively.
  8. Third Party Websites  After clicking on an advertisement or a hyperlink button on our website, you may have left our website and entered the website of a Company’s advertising client, content provider, supplier, associated company or business partner. Your visit to these third parties’ websites is not protected by this Policy.
    These third parties’ websites are not owned or controlled by the Company. We have not authorized them to collect any personal data from you. Therefore, we are not responsible for any exposure of your data at these websites or losses arising from a third party website’s practice or policy. Please contact the manager or owner of such websites directly for any enquiries or questions about their own privacy practices or policies.
  9. Changes in this Privacy Policy The Company may update or amend this Privacy Policy in the future, if necessary. The revised Privacy Policy will be posted on our website and mobile Apps with an effective date. Please visit our website and mobile Apps from time to time for the latest information.
  10. Cookies When you browse our website, the internet service provider will store your data. Such data may include IP address, operating system, web browser model, internet supplier and number of storage. The internet service provider will disclose to us your visit only as a “hit” and the web browser model. We collect this data solely for statistic purpose. No Personal Data will be analyzed.
  11. Languages Should there be any differences or inconsistencies between the Chinese version and English version of this Policy, the Chinese version shall prevail.
  12. Contact Us  Should you have any requests (including Opt-out), enquiries or comments to our Privacy Policy, please email at enquiries@ghcinemas.com.hk. In general circumstances, your requests or enquiries will be handled within 7 working days after receipt of the same and verification of your identity.
  13. Effective Date
    This Privacy Policy becomes effective from 13 October, 2014.
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